Terms & Conditions
Last Updated: January 2025
1. Introduction
Welcome to ZEA DIGITAL DGOLD TRADING. These Terms and Conditions govern your use of our digital gold investment platform. By accessing or using our services, you agree to be bound by these terms.
2. Services
ZEA DIGITAL DGOLD TRADING is a Malaysia-registered company that enables Indian investors to invest in digital gold bars. Our services include:
- Digital gold investment plans (1g, 4g, 8g)
- Fixed-term investment options with indicative returns
- Physical gold delivery at maturity
- 24/7 customer support in English and Tamil
- Secure storage of physical gold in Malaysia
3. Eligibility
To use our services, you must:
- Be at least 18 years of age
- Complete KYC verification
- Provide accurate and complete information
- Comply with all applicable laws and regulations
4. Investment Terms
Investment terms include:
- All investments are subject to market risks
- Returns are indicative and may vary based on market conditions
- Gold prices are subject to market fluctuations
- Early withdrawal may incur penalties
- Physical gold delivery is available at maturity
5. KYC Verification
All users must complete KYC verification by providing valid identification documents. We reserve the right to reject applications that do not meet our verification standards.
6. Payments and Refunds
Payment terms:
- All payments must be made through authorized payment gateways
- Refunds are subject to our refund policy
- Transaction fees may apply
- All prices are in INR unless otherwise stated
7. Limitation of Liability
ZEA DIGITAL DGOLD TRADING shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Investments are subject to market risks, and past performance does not guarantee future results.
8. Modifications to Terms
We reserve the right to modify these terms at any time. Continued use of our services after modifications constitutes acceptance of the updated terms.
9. Contact Information
For questions about these terms, please contact us at support@digitaldgold.com or visit our contact page.